Which clothing size should I get?
Some of our items fit true to size, however other items have a boxy fit. Therefore, we recommend you take a look at the product page of the item you're interested in for specific sizing information.
Can you give more information about a specific product?
Definitely! Get in touch with us via chat, or mail when you desire more information about a product. We are happy to help!
The item I want is out of stock. Will it be restocked?
We're sorry that the item that you are interested in is out of stock. Occasionally, depending on the style, items and sizes are restocked. Make sure to check every other day for restocks!
Can't wait? It's possible that one of our official retailers still has the item on stock. Just send us an email, so we can check this for you.
How do I take care of my items?
All items in our collections come with a care label. We strongly recommend you to always follow the instructions on this label. If you have additional questions or you want further advice, please get in touch with us via e-mail.
I didn't receive an order confirmation. Why not?
It can take up to two hours after you have placed your order for you to receive the confirmation email. Please also check your spam inbox.
If the payment has been processed and you haven’t received a
confirmation email after two hours, please get in touch with us via info@cou7ure.com.
I've just placed an order, is it still possible to modify or cancel my order?
In order to process all orders quickly, we immediately send all orders to our warehouse to be picked, packaged and shipped. Once your order has been paid and processed, it is no longer possible to change the order.
Once your order is picked, it’s no longer possible to cancel or change the order. Please refuse the package at the door upon delivery. It will then be returned to our warehouse at our expense. Once the return has been processed in our warehouse, we will process your return and your purchase amount will be refunded.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@cou7ure.com
Other inquiries? Let's chat.
Please email us at info@cou7ure.com